Delivery
WHERE DO WE DELIVER TO?
UK MainlandHOW MUCH DOES DELIVERY COST?
STANDARD UK DELIVERY IS FREE ON ORDERS OVER £15:
| Location | Service | Delivery Time | Cost |
|---|---|---|---|
| UK Mainland - Under £15 | Standard | 2-4 days | £2.99 |
| UK Mainland - Over £15 | Standard | 2-4 days | Free |
DELIVERY TO EUROPE:
- If you would like delivery to any country in the EU, please contact us, so we can provide the best possible price for your specific needs.
HOW DELIVERY WORKS?
- At Strike Tackle we always aim to offer our customers fast, efficient and hassle-free delivery experience.
- Delivery usually takes from 2-4 business days (excluding Sunday and Bank holidays).
- Orders placed from Monday to Friday before 12pm will be dispatched same day for delivery within 2-4 business days. (excluding Sundays and Bank holidays). Orders placed after that time will be processed on the following working day. Orders made during weekends will be processed on Monday.
WHAT SERVICES DO WE USE?
- Smaller items will be delivered either via Royal Mail, Evri. Larger items will be sent by Parcelforce, DX, Fedex.
HOW DO I MY CHECK MY ORDER STATUS?
- Once you have placed a new order, you will receive a confirmation email, saying that the order is placed and is being processed. You will receive email every time your order status is changed.
- You are also able to check your order status on our website by logging in to your account. From there you can view your order history, check current order status and further details about your orders.
WHAT IF I MISS THE DELIVERY OR THERE IS A PROBLEM WITH THE DELIVERY?
- Sometimes, there might be no one home to accept the delivery. In this case the courier will leave a card. You can then rearrange the delivery by following the instructions on that card. The couriers will also make 3 attempts for delivery the following days.
- Whilst we try to provide hassle-free delivery service, we rely on third party couriers to provide delivery service for our orders, sometimes mistakes can happen and the parcel could not be delivered on time. On the rare occasion that the parcel is delivered late, we cannot be held responsible, as we do not have control over the item. If the delivery takes longer than expected, please contact us and we will do everything we can to help and inform you and ensure the parcel is delivered.
- If you receive damaged or faulty goods, please see our Returns Policy.
IMPORTANT INFORMATION:
- Please note that delivery times are not guaranteed and sometimes it might take a bit longer for a parcel to arrive. If you are concerned that the delivery is delayed, please contact us and we will be happy to help resolve your case.
- Unfortunately, we are unable to deliver to BFPO addresses at the moment.
- Occasionally, items from the same order may be delivered separately depending on item shape & size.
- If delivery has been refused, unwanted or missed and you request a refund, we may refund you the amount minus the delivery charge back to us. The courier will make 3 attempts to deliver the item before it is considered as failed delivery.